Promotional scheduling tool - Hadass Sternberg

iGraal Admin - 2026
Promotional scheduling tool

IMPROVEMENT UX UI INTERNAL TOOL AI PROTOTYPING

I designed how automation fits into the daily workflow of iGraal iGraal is a cashback and coupons platform used by 12M users across 5 country domains including France, Germany, the US, Poland, and Spain, connecting shoppers with retailer promotions. 's Ops team, redesigning the promotional scheduling tool (PMT) so they could trust, review and fix automated slots.
Every slot's status and source are now clear at a glance, so Ops colleagues, who schedule placements across five site domains, can spot and resolve errors faster.

My role: Product Designer, worked without a dedicated PM for most of the project
Project duration: 1 month
Team: 1 Engineering Manager, 4 Engineers, 1 PM (joined later)
Credits: Atolls / iGraal

Names, data and some details have been changed or recreated for confidentiality. Slot content in the screens is randomized.

TL;DR

🚩 Problem

Engineers were automating slot creation, but Ops couldn't tell which slots were automated, paid or broken.

🔎 My role

Scoped the problem with the Engineering Manager without a PM, prototyped in Figma Make, ran usability tests.

⚖️ Key decision

Replace random slot colors with meaning: paid vs. unpaid by color, source by icon, errors by a red dot.

📈 Outcome

Shipped across 5 domains in 1 month. 3/3 Ops users completed all tasks and rated ease of use 7/7.

The final PMT view, with promotional slots color-coded by source

Diagram showing the 3 slot creation paths converging into the PMT

How a promotional slot gets created and published

📰 How Ad placements work on iGraal sites?

iGraal's website surfaces promotional placements - banners, spots, and slots - for retailer partners, live across 5 country domains. Behind the scenes, an internal ops team commissions and schedules these placements through the PMT (Promotional Management Tool): choosing which retailer appears where, on which domain, and for how long, sometimes for a single day, sometimes for a multi-day campaign.

PMT scheduling view showing a slot being set for a retailer

Setting a promotional slot for a retailer in the PMT

Retailer placement live on the iGraal site

The same placement, live on the iGraal site

🚩 The problem

I joined the project while the engineers were building the automation initiative, and we needed to figure out how to make that automation fit into the Ops colleagues' workflow, who would need to review, trust, and occasionally fix slots.

For most of this phase, the project ran without a dedicated Product Manager, so I worked directly with the Engineering Manager and engineers to scope the problem, prioritize, and keep the project moving.

Original PMT view with randomized slot colors

The original PMT view, randomized slot colors carried no information

The three problems the redesign needed to solve.

🎯 Business goal

Reduce manual work for the ops team by automating slot creation, without losing the transparency and control ops relied on to trust and manage the system day to day, across all five domains.
Just as important: avoid publishing invalid placements that could harm the business's relationships with retailer partners.

🔎 Discovery & research

I started with a scheduling/slot-planning exploration, gathering inspiration and best practices from other B2B and complex-data products on how they visualize statuses, errors, and system-vs-manual actions in dense scheduling views.

Framing the design challenge

Benchmarking B2B best practices for status and source indicators.

🤖 Prototyping with AI

To generate quick designs and feedback, I explored design directions in Figma Make, using AI to quickly build an interactive prototype I could usability test with real users within the project's tight timeline.

The interactive prototype in Figma Make, tested with Ops colleagues

📝 Validating with users

I ran 2 usability sessions in Useberry with 3 ops colleagues, with engineers invited to observe. Each session opened with warm-up questions about their workflow and frustrations with the current product, then moved into structured tasks on my design proposal.

All 3 participants completed both tasks successfully, including finding the error slot, and rated the experience 7/7 for ease of use. They also pointed to a clear opportunity: using distinct colors per slot source instead of random coloring, so ops could scan the calendar and tell what was automated at a glance.

A usability testing session with an Ops colleague

💡 Key insight

Participants found the indicators design proposal clear and completed the tasks easily.

Testing also surfaced feedback on color; the current randomized color coding gave Ops no real value. What mattered to them was seeing paid vs non-paid slots at a glance, regardless of source, giving the business more overview and value for other stakeholders.

What Ops colleagues said about the prototype in testing

🔄 From feedback to design

Testing validated the error and source indicators, so they moved into implementation. The feedback also led the team to rethink the color logic and refine the calendar’s orientation cues, adding value for Ops and the business.

🚀 The solution

A redesigned slot view with indicators that make every slot’s status and source clear at a glance.
A red dot flags invalid slots, an icon shows how each slot was created, and color separates paid slots (green) from unpaid fillers (gray).

The solution at a glance: status and source in the PMT

The interactive prototype in Figma Make, tested with Ops colleagues

1️⃣ Red dot for invalid slots

A red dot marks slots with missing data. It carries up the category path, so Ops can find an invalid slot without expanding every category.

2️⃣ Color coding for paid slots

Paid slots are green regardless of their data source, and unpaid fillers are gray. Ops get a faster overview of what is booked, including when they manage accounts on other internal platforms.

The final PMT calendar, with each design change called out

3️⃣ Icons for slot source

Each slot now has an icon showing how it was created, manually or by automation, so Ops can see the source at a glance.

4️⃣ Additional: Consistent sidebar indicators and a "today" highlight

Users also asked for two refinements, and both made it into this iteration. The light blue line on the left now has one consistent meaning: the placement has scheduled slots in the week view. Today is now highlighted in the calendar, so Ops can find their place in the week quickly.

Hovering the cloud icon on a partner cell shows a Salesforce tooltip

Hovering the person icon on a partner cell shows a Manual tooltip

Hovering the shuffle icon on a partner cell shows an Autofill tooltip

Hovering an icon shows how a slot was created: Salesforce, manual or auto-fill

Red dots and blue lines on collapsed sections show where to look

📈 The outcome

The redesigned PMT shipped alongside the automation work, for Ops teams across five country domains. I moved teams shortly after launch, so I have no post-launch data, but testing was clear: all 3 Ops participants completed both tasks, including finding the error slot, and rated the experience 7/7 for ease of use. Their feedback on color also shaped the final design.

🌱 Key learning

Prototyping with AI let me fit usability testing with internal users into a tight one-month deadline. I built a realistic replica of the product in Figma Make, so Ops colleagues tested in a setting they already knew and gave authentic, valuable feedback on the experience.

The final PMT calendar design

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